Return Policy

Thank you for shopping with us at A+M Athens. We strive to provide you with high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we are here to assist you. Please review our return policy below:

1. Eligibility for Returns

1.1. You may be eligible for a return if:

You received a defective, damaged, or incorrect item.
The item does not fit properly or is not as described on our website.
Accepting Returns 5-8 Days after delivery not later than that.

1.2. Please note that certain items, such as undergarments, swimwear, and accessories (e.g., earrings, socks), are non-returnable for hygiene and safety reasons. We also do not accept returns for items that have been used, washed, or altered.

2. Return Process

2.1. To initiate a return, please follow these steps:

Contact our customer support team within [number of days] days of receiving your order. You can reach us at [info@amworkwear.com].
Provide your order number, a detailed explanation of the issue, and any supporting evidence (e.g., photos) to help us assess your request.
Wait for our customer support team to review your request and provide you with further instructions.

2.2. If your return is approved, we will provide you with a return authorization number (RMA) and instructions on how to proceed. Please ensure that the item is securely packaged to prevent damage during transit.

2.3. You are responsible for the return shipping costs unless the return is due to our error (e.g., defective or incorrect item). We recommend using a trackable shipping service to ensure the safe return of the item.

3. Refunds and Exchanges

3.1. Once we receive and inspect the returned item, we will notify you of the status of your return. If approved, we will process your refund or exchange.

3.2. Refunds will be issued in the original form of payment used for the purchase. Please note that it may take [number of days] for the refunded amount to be reflected in your account, depending on your payment provider.

3.3. If you prefer an exchange for a different size, color, or item, we will do our best to accommodate your request. If the requested item is unavailable, we will issue a refund instead.

4. Damaged or Incorrect Items

4.1. If you received a damaged or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue and provide further instructions for returning the item.

4.2. In the case of a damaged item, we may request additional information or evidence (e.g., photos) to support your claim. Please retain the original packaging as it may be required for filing a shipping insurance claim.

5. Final Sale Items

5.1. Some items may be marked as "Final Sale" or "Non-Returnable." These items are not eligible for returns or exchanges, except in cases of manufacturer defects or shipping errors.

6. Contact Us

If you have any questions or need further assistance regarding our return policy, please contact our customer support team at [customer support email/phone number]. We are here to help!

Please note that this is a sample return policy, and you should tailor it to your specific business requirements and applicable laws. It's always a good idea to consult with legal professionals to ensure compliance with local regulations.